FAQ - FILE TYPES

Q: What sort of files do you provide?



A: We provide a download link to a .zip file that includes an instructional PDF and layered PSDs with embedded smart objects where you can place your design. Trouble with use? Download our instructions.

FAQ - LICENSING

Q: What are the licensing terms?



A: You can read our full license here, but in short, by buying our mockups, you agree to a single, non-exclusive, non-commercial license, for use in portfolios and personal applications. Want to use these mockups for advertising? Contact us.

FAQ - HELP

Q: Help! My files never arrived



A: If you don’t receive an email confirmation after purchase with a link to download the files, please check your spam folder. If you still don’t see it, please email helpme@mockreality.shop and allow up to 24 hrs for a response.




Q: Help! I can’t open the files



A: Please be sure you’re using a recent version of Photoshop CC. If the file appears corrupted, please email helpme@mockreality.shop and allow up to 24 hrs for a response.

CONTACT US

Customer service?
helpme@mockreality.shop

Wanna feature Mock Reality?
press@mockreality.shop

Custom project inquiry?
newbiz@studiohmvd.com

Just saying hi?
hello@mockreality.shop

#wemockreality